Contact information

FirstStep is operated by Kanova LLC.

For all customer support, order questions, returns, and refunds:
Email: support@sleepflexpf.com
We respond within 1 business day.

Business address (legal correspondence only — not a return address):
Kanova LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Wyoming Entity ID: 2025-001740729

Please contact support@sleepflexpf.com before sending any return.